Shipping policy

Shipping time

After approval of your example we will start working immediately. Your portrait will be delivered in approximately 7-9 business days. We can not be held responsible for any delay from FedEx, DHL or any other shipping company, only in case of loss , confirmed by the shipping company. Delays caused by weather conditions, COVID-19 or other reasons like these, we can’t be held responsible for. 

At This Side Up, our passion is to bring you the most unique and exquisite products that add a touch of magic to your everyday life. As a small business just setting sail on this exciting journey, we are committed to curating an exceptional collection that reflects our dedication to quality and innovation. While we would love to offer free shipping on all orders, as a fledgling enterprise, we must also ensure that we can continue to provide you with the exceptional service and distinctive products you deserve. Our shipping fees contribute to maintaining the excellence you've come to expect from us. We greatly appreciate your support and understanding as we work towards our goal of making your shopping experience truly exceptional. Thank you for embarking on this adventure with us!